
Qualities of a successful tradesperson
Although many factors contribute to becoming a successful tradesperson, the main ones would be building a good reputation and online presence. These two are simple yet very effective methods of establishing yourself in the gig economy. We've collected some of our best tips and advice to help you grow your empire and evolve as a self-employed tradesperson. This article will cover everything from marketing and advertising to obtaining rave reviews and keep clients satisfied. We'll also break downs the dos and don'ts.
Manual dexterity
It's common knowledge that you'll use your hands way more when you take on a career path as a tradesperson. To stand out as a tradesperson, you really must know what you're doing. People like to invest in someone efficient and confident in their work. It won't look good if you're at a client's place and start scratching your head because you don't know what to do. Becoming proficient at your job will ensure you go far in this business. Also, the more efficient you are, the more time you'll save, which ultimately will allow you to take on more jobs and earn more money. Finally, customers love being amazed. If a client expects you to take x amount of time to finish a job and you complete it quicker than expected, the chances of that client calling you back again is extremely high.
Always be presentable
As annoying as it may be, people can't help but judge a book by its cover. It doesn't matter if you've honed your craft and gained invaluable experience working for someone else; if you don't look presentable, it's easy to leave a distasteful impression. Going to your clients home looking like you just got out of a fight can speak volumes about your professionalism.
Be punctual
The number one way to shoot yourself in the foot is by turning up late. People are busy. They don't wait around all day waiting for a tradesperson to show up. If you have a job booked with them, there's a high chance that they may have taken some time off their studies or work. The last thing they need is you turning up late. Clients value tradespeople that stick to their schedule; this means if you tell them that something can be done by Friday, make sure it's completed for Friday.
Conduct yourself well
It's essential to present yourself physically; however, it's even more important to watch, you say. People like to feel good when giving their money away. This means if you create a terrible experience for them, the chances of them choosing to do business with you again is very slim. Remember that transparency is vital in earning trust with anyone, and even more so with your customers. Here are some helpful dos and don'ts:
- Do be reasonable with your prices
- Don't ask for money upfront.
- Don't go outside your skills set and start experimenting.
- Don't make promises you can't keep.
- Don't leave a job unfinished.
- Do commit to feedback.
Have an online presence.
Having a website and social media page can indicate that you're reputable and care about your image. 71% of homeowners use Facebook to find tradespeople online. Make sure you establish an online presence and show off your portfolio.
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